FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by KeyBank Pavilion.
Guarantee 100% Money Back Guarantee. Tickets are authentic and will arrive before event.
Address
665 Pennsylvania 18
Burgettstown, PA 15021, United States
KeyBank Pavilion
KeyBank Pavilion is the premier outdoor amphitheater in the Pittsburgh, Pennsylvania metro area. The 1st Niagara Pavilion has gone through several name changes from the Post-Gazette Pavilion for 2000-2009 and the Coca-Cola Star Lake Amphitheater from 1990-1999. The KeyBank Pavilion box office has capacity for 7,100 reserved seats and another 16,000 general admission lawn passes that gives it a total seating capacity of over 23,000. The 1st Niagara Pavilion is located in Burgettstown and opened on June 17, 1990 with a Billy Joel concert. Some other popular KeyBank Pavilion tickets included Rush, Tom Petty, Coldplay, Phish, Aerosmith, Farm Aid, Jimmy Buffett, and Black Sabbath.

The Grateful Dead played at the KeyBank Pavilion twice and both times the venue was sold out. The two lane highway leading to the event was so backed up with traffic some concert goers missed out on a portion of the show waiting. They have since updated both roadways and parking to allow for easier transport to and from the venue.

KeyBank.PavilionBurgettstown.com is not currently affiliated with any primary box office, website, or official supplier. We offer unlimited access to all online inventory for all secondary market events. Tickets may be below or above face value and will change in price with the market. To purchase tickets to any KeyBank Pavilion events simply pick up the phone and call our operators at anytime or follow the easy to navigate steps online.